11, మార్చి 2013, సోమవారం

Trip ID: 1303048032.Type your response ABOVE THIS LINE to reply






d_ramu2002
Subject: Flights & flight booking related questions


MAR 11, 2013  |  09:27AM IST
Reena Chudasama replied:
Hello,

Thank you for responding us.

We understand your concern and regret to inform you,the reservation which you attempted online has not been booked on our system under

Please note that the refund amount of Rs.19,509/- has been processed from our end on 11th March 2013.

The amount shall be credited to the same account/card,which was used for making payment within 15-20 working days depending upon the policy of your bank.

Thank you for choosing Cleartrip.

Regards,

Reena
Customer Service Executive
Cleartrip Customer Care
www.cleartrip.com


MAR 10, 2013  |  12:46PM IST
d_ramu2002 replied:
pls book the same ticket or in the aug month date are flexible
if not at all possible pls re  deposit my money to SBI account
respond quickly
________________________________
Mr.D.RAMANJANEYULU .   N R I 
               FACULTIE OF I T ____________________________
From: Cleartrip Customer Support <customersupport@cleartrip.com>
To: d_ramu2002@yahoo.com
Sent: Saturday, 9 March 2013 7:45 AM
Subject: Re: Flights & flight booking related questions


MAR 09, 2013  |  09:15PM IST
Reena Chudasama replied:
Hello,

Thank you for writing to us regarding your flight reservation query under (Trip ID: 1303097032.

We understand your concern and apologize for the inconvenience caused to you.

We would like to inform you that we have forwarded your mail to the concerned department.

We will update you as soon as we receive any revert from them.

For further assistance, please write to us at customersupport@cleartrip.com.

Thank you for choosing Cleartrip.

Regards,

Reena
Customer Service Executive
Cleartrip Customer Care
www.cleartrip.com



MAR 09, 2013  |  08:39PM IST
Original message
d_ramu2002 wrote:

For Trip ID: Trip ID 1303098032

Customer Email Address : d_ramu2002@yahoo.com

Customer problem / question in detail:

sir i booked Singapore round trip but it is not conformed on spot but i gave my no +918374630088 only it will support SMS not voice call so
pls confirm as u said offline we need one week trip if not any other flight with the mentioned data we need in the same price another 2 tickets
we are doing this for one by one but unfortunately it failed for the first
pls communicate with my mail i will respond for it immediately

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